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Employees
How to Effectively Manage People...
- Video
- April 6, 2010
In this video Colleen Kettenhofen talks about the time tested sure-fire strategies for motivating your employees and managing people and discovering how to effectively deliver bad news when things go wrong or in the face of change.
Ethical Leadership
- Video
- April 6, 2010
In this video Ms. Toffler discusses ethics in management and leadership.
HR Management: Ethics & Fairness
- Video
- April 6, 2010
This episode focuses on ethics and fairness in the workplace as well as things HR professionals and managers can do to create a fair and ethical work environment.
Agile Leadership: Innovative Approaches to Leading in Uncertain Times
- Whitepaper
- April 1, 2010
According to trait theory of leadership, personality traits influence leadership ability. The leader exercises leadership controls based on individual characteristics.
Managing Employee Performance a Guide for Supervisors
- Whitepaper
- April 1, 2010
Managing Employee Performance: A Guide for Supervisors assists supervisors in managing employee
performance within the context of Department of Defense (DoD) performance management policy,
guidance, and standards.
Managing through Change A Manual for Supervisors and Managers
- Whitepaper
- April 1, 2010
The purpose of this manual is to provide general information, guidelines, tools and resources to managers whose departments/areas have experienced position eliminations.
Privacy and Security Best Practices for Use of At- Home Agents in a Federal Contact Center
- Whitepaper
- April 1, 2010
The Federal Government is under pressure from citizens to provide quick, accurate, and timely support. In many instances, this support is best administered using a temporary or geographically dispersed workforce.
Employee Fraud and its Effect on Not-for-Profit Organizations
- Whitepaper
- April 1, 2010
As the economic downturn has deepened in the United States, the number of instances of employee fraud has steadily increased.
The Threat Within: Employee Fraud Detection and Prevention
- Whitepaper
- April 1, 2010
A recent survey conducted by the Association of Certified Fraud Examiners suggests that businesses have more reason than ever to be concerned about fraud. But it also suggests that causes can be understood, behaviors identified and actions taken to effectively address this serious problem.
Motivating Employees on a Budget
- Whitepaper
- April 1, 2010
Keeping employees motivated and engaged is more important than ever during tough economic times. This white paper takes you through the dos and don‟ts of incentivising on a budget - how to maintain morale and maximise the return on your investment.

