ROI

2010 UnTrends in Engagement

Now that I have had a chance to assimilate all the 2010 predictions made by all the self-proclaimed pundits, I thought it would be interesting to weigh in on what won’t happen in 2010. Predictions for What Won’t Happen in 2010 1.     Engageme...

Improving Patient Satisfaction through Employee Satisfaction: Focus on Nursing Satisfaction with Support Services

Under the guidance of ARAMARK Healthcare and AONE (American Organization of Nurse Executives), nearly 50 Nursing Executives from across the US and Canada came together in November of 2006 to provide input on what a successful partnership between nursing and support services, such as patient transport, food, environmental and clinical technology services, would look like in the healthcare institution of the future.

Read More...

Compensation Planning: Return on Investment

  • Whitepaper
  • January 19, 2010

When it comes to making the business case for using a truly automated Compensation planning tool, the first question that always comes up is what will be the return on this investment? After spending a couple of decades trying to come up with hard and fast numbers to support the business case, the answer is it really depends on your current approach.

Read More...

Moosejaw Mountaineering reaches new heights of customer engagement through social commerce

To thrive in the highly competitive market for outdoor adventure gear, Moosejaw Mountaineering needed to create a customer experience that would engage a customer community whose appetite for extreme sports is matched by a hunger for commu-nication and collaboration.

Read More...

Sainsbury’s Bank receive 750% ROI from behavioural email campaign

RedEye was appointed to increase conversion across a full range of products for Sainsbury’s Bank. This task was made the more difficult in the absence of direct and regular access to customer and prospect data.

Read More...

The Value and ROI of Employee Recognition

  • Whitepaper
  • November 26, 2009

Today’s economic challenges require organizations to find new ways to both reward top performers and to motivate all workers to improve performance and maintain or increase business value—and they need to do both as cost-effectively as possible.

From Engagement to Work Passion

  • Whitepaper
  • November 26, 2009

Maximizing the productivity and profitability of organizational workforces continues to be a key focus for organizations. In light of this, since 2006, The Ken Blanchard Companies® has been exploring the relationships between leadership, employee satisfaction, customer satisfaction, and organizational performance.

Beyond Satisfaction: Engaging Employees to Retain Customers

  • Whitepaper
  • November 26, 2009

Employee engagement is a critical issue for organisations today. At the core, engagement is all about connecting the needs, priorities, and goals of the individuals with what will drive bussiness results

A More Accurate Return-On- Investment Diagnosis: Why Healthcare Organizations Are Adopting an ROI Culture

  • Whitepaper
  • November 26, 2009

Healthcare organizations and the physicians they support are vital to the well-being of the human race, yet, when it comes to the balance sheet, many of these entities are facing real emergencies of their own.

Small Business Benefits: Cost-Effective Strategies for Maximizing ROI

  • Whitepaper
  • November 26, 2009

There’s little doubt that small businesses are a key driver of economic growth. According to the U.S. Census Bureau, 99% of all American companies have fewer than 500 employees, and over half of all American employees work for a small business.1 Historically, small businesses have created approximately 70% of the economy’s new jobs, with U.S. entrepreneurs consistently  developing new ideas, products and services that require a motivated and productive workforce.