Our relationships equal our success. As managers, our success is contingent upon getting the most out of the people in our organizations. Despite its importance, however, this concept is one management truth that is seldom taught in business school.
Growing your business requires loyal employees who are willing to pull together for the good of the
company, who find solutions and who do more than just occupy space, says Timothy Keiningham, executive vice president at Ipsos Loyalty, a survey research organization based in New York City.