Engagement The New Competitive Advantage
- Categorized in: Engagement
The future isn’t what it used to be,” Yogi Berra once wryly noted—and that insight is truer now than ever before. Increasingly, companies are realizing that a future defined in terms of the traditional axes of competition—product, price, place, and promotion—will no longer propel growth, but simply allow parity with the competition to be perpetuated.
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