Improving Patient Satisfaction through Employee Satisfaction: Focus on Nursing Satisfaction with Support Services

Under the guidance of ARAMARK Healthcare and AONE (American Organization of Nurse Executives), nearly 50 Nursing Executives from across the US and Canada came together in November of 2006 to provide input on what a successful partnership between nursing and support services, such as patient transport, food, environmental and clinical technology services, would look like in the healthcare institution of the future.

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