Towers Perrin divides respondents in its annual health care cost database into three categories: low-performing, average-performing and high-performing companies. Performance designations are based on relative costs, as well as whether an organization is meeting its health benefit objectives in key areas that include controlling employer and employee costs, enhancing efficient purchasing of health care services, enhancing employee satisfaction, understanding and involvement in health benefit programs, supporting employees’ good health and addressing health risks/current health problems.

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