ROI of Engagement

Content Posted by ROI of Engagement

Employee Performance Management: A Look at Oracle's PeopleSoft HCM Customers

In the upcoming Aberdeen Employee Performance Management study involving over 400 companies that have or plan to have a formal employee performance initiative in place, PeopleSoft Enterprise HCM had a strong showing with 30 responses - organizations that currently use it for managing employee performance.

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Developing a Strategic Talent Pipeline at Golden State Water Company

Developing your Talent Pipeline has a lot to do with Workforce Planning (WP). Workforce planning is a systematic process for identifying the human capital required to meet a Company’s goals and developing the strategies to meet these requirements.

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Develop, Mentor, and Evaluate . . . or Lose

Joe’s small business is booming. He compensates his forty employees extremely well, especially his six managers. His management philosophy is “your thanks are in your paycheck.” Joe is compassionate, outgoing, and gregarious.

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Accenture’s Big Idea: Team with a University to Re‐engineer Learning

High quality training, delivered at the right time to the right audience, is a critical success factor for Accenture’s global IT business.

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Astor Focus on Lean/Six Sigma for Performance Improvement

To improve efficiency and performance, healthcare organizations around the country are focusing on reducing waste, ensuring consistency and enhancing quality within their administrative and care process

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Coastal eLearning System: A Case Study

After purchasing a number of nursing videos from a vendor Proliance realized the content was insufficient for their needs. Therefore, this physician managed healthcare system desired a method to deliver effective training with content that would be beneficial.

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Enterprise Government Case Study

The County saw its population increase nearly 50%—from nearly 500,000 in 2000 to 725,000 by 2007—straining the county’s infrastructure.

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Business Parts Analysis—Case Study

Six years ago, Victor started a boutique medical practice. His practice is audited every three years and was previously cited for not having documented employee roles and responsibilities as well as an organization chart

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Overview of Case Study Findings and Best Practices

We conducted in-depth case studies of healthcare and non-healthcare organizations that have been publicly recognized for achieving high levels of success in retaining experienced RNs and other mature workers.

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West Marine: Optimizing Workforce Utilization and Reducing Costs Using the LiveOps On-Demand Contact Center latform

West Marine, North America’s largest specialty retailer of boating supplies and accessories, has over
350 stores located in 38 states, Puerto Rico, and Canada.

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