In a business downturn, employee training may be the first budget to be cut at a small company. The ax may fall faster if its return on investment is uncertain. But the right training has the potential to have a dramatic impact on a company’s bottom line, and a program that raises the level of employee engagement can help retention.
With so many other priorities, small employers are unlikely to spend the time and resources to study their training’s return on investment. Sohow can they make sure their training dollars are well spent?