To improve efficiency and performance, healthcare organizations around the country are focusing on reducing waste, ensuring consistency and enhancing quality within their administrative and care process
The County saw its population increase nearly 50%—from nearly 500,000 in 2000 to 725,000 by 2007—straining the county’s infrastructure.
West Marine, North America’s largest specialty retailer of boating supplies and accessories, has over
350 stores located in 38 states, Puerto Rico, and Canada.
Lacking actionable data from previous employee research efforts, the HR team at a global organization lost organizational momentum behind a focus on employee engagement.
Destia Ltd is the leading Finnish infrastructure services company. It constructs, maintains, and plans modern traffic and industrial environments for customers that include government agencies, industry,
commercial enterprises, cities and municipalities.
In 2007, telecommunications services provider EMBARQ Corp. began a talent-measurement initiative in partnership with PreVisor that proved ROI in the millions in the first round.
In 2007 the supermarket chain Somerfield (now part of the Co-operative Group) decided to outsource its recruitment processes to an external provider with the aim of achieving greater efficiencies, simplification and added value.
Intelligent Data Services (IDS) helps its customers enhance sales and marketing efforts by creating customized tele-sales, tele-research and Web-based information solutions that maximize sales and
revenue potential.
When the leading measurement device supplier to the oil and natural gas market needed to modernize
their technical support call tracking system, they explored many possible solutions.
Using a dual lens of Stakeholder Theory (ST) and Relationship Marketing (RM), this exploratory
case study considers the perceptions and attitudes of each stakeholder regarding the initial design,
development, and subsequent testing of an electronic customer relationship management (eCRM)
tool.
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