ROI Solution Center

Employee Engagement – ROI Before the RIOT

Ten years ago, if we had been told that measurably highly committed employees are more productive, sell more quality conscious, have longer tenure, miss less work, make fewer mistakes, and get better customer service ratings; what would we have said?

Some of us would say “prove it” whilst inwardly hoping and believing it was true. Perhaps most of us would remember our personal experiences of great teams, bosses, and places to work. Perhaps we would contrast these outcomes with the huge cost of unfocussed spray and pray employee involvement communication and motivation and recognition schemes, cosmetic training and educational budgets. Others are perhaps just hoping and praying and spraying

However, the pragmatic leader would ask, “how can we measure our commitment here?”

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Employee Engagement – ROI Before the RIOT